The client reports an error due to “incorrect time and date settings” when I try to login?


Incorrect time and date settings


The Ciiva Client is a real-time collaborative software application which requires a correct Windows time setting. Please try the following steps to synchronize your system clock with the Internet time server.


1. Click on your system clock, choose "Change date and time settings".

Change date and time settings

2. Go to "Internet Time" tab, click "Change Settings".

Internet Time

3. Tick "Synchronize with an Internet time server" and select "time.windows.com".

Synchronize with an Internet time server

4. Click "Update now" and "OK" to close the windows.